Contact Us

Contact Information & Policies

Product Availability
Most of Branchline's products are NOT limited run and we do our best to maintain an inventory of our kits. However, occasionally demand does out strip supply so please bear with us as we try to catch up from time to time!

Our products are available through a variety of retail outlets- hobby shops, catalog merchants and e-shops. We recommend you see your hobby dealer first, as they can better serve your needs for additional items such as adhesives, tools and paints, as well as answer questions on a one-on-one basis. Should you need assistance in locating a store in your area, check our dealer page to find them.

Damaged or Missing Parts Questions
Branchline will replace free of charge any missing or damaged part. Please contact us by phone 1-860-533-7171, mail at the address below, or email with the part description and kit item number (located on the box label). For missing, damaged Laser-Art Structure parts and technical questions, send an email request to

Custom Projects
Branchline Trains does provide custom decorating and laser kit services for store, clubs and historical societies. For details contact Sam at 860-533-7171 or by e-mail at

Mailing Address
LaserArt Structures LLC.
110 Hublard Drive
Vernon, CT 06066

Website Questions or Issues
If you have any questions about the website, please e-mail the webmaster at